Monday, November 1, 2010

Hattiesburg's Public Transportation System

I would like to inform the residents of Hattiesburg to petition to the city of Hattiesburg into persuading them to make a vote to put more tax dollars towards public transportation. Hattiesburg is a growing city that needs to recognize it has a terrible public transportation system. The transit system used in Hattiesburg consist of four buses that rotate hourly though out specific areas from 6:00am to 6:30 pm http://www.hattiesburgms.com/index.php?option=com_content&view=article&id=349&Itemid=128 . The transit system needs to be recognized for its poor ability to get people to their destination, in this most dyer time of need. With the economy the way it has been people need better public transportation. Also with continuous drunk driving incidents, public transportation would definitely help lower those problems in Hattiesburg.

Along with crises the U.S. and our economy has been going through, the public transit systems is in need. I believe people need a transit system they can use realistically. People of Hattiesburg with money and transportation issues would definitely benefit from a much better transit system. With the current way the transit system works I do not understand how anyone could use it to get to their jobs. It seems a bit ridiculous to think that four buses that rotate through certain spots in Hattiesburg hourly can get people to their job and back.

I also believe with the drinking and driving problem, that has always been a constant in Hattiesburg, will benefit from a better transit system. The alleviation of drinking and driving would be so great for the city of Hattiesburg. If public transportation systems were more widely available for people during the hours in which bars and clubs were open then drinking and driving would probably be less of a factor for Hattiesburg.



In my editorial I am trying to inform the people of Hattiesburg of its poor public transportation system. I believe the transportation system needs to be noticed and recognized as a problem for Hattiesburg. The transit system needs some more funding to better serve the needs of the people in this city. Due to the increasing size of this city more buses and routes are needed to update the transit system, where it suits modern times. Some of the problems that I have seen because of the transit system are the inability to get to and from destinations in a timely manner, and the huge drinking and driving problem in this city. I feel that if the residents in Hattiesburg knew more about the transit system, or lack thereof, they would probably be interested in trying to resolve this issue. I am hoping to inform them of this ongoing problem, and to persuade them to push for more of their tax dollars to go towards helping the cause. I would also like to inform them of the fact that having better public transportation would help them to cut back on their personal expenses. Having better public transportation would give them more money in their pockets because they will not be spending as much on gas and automobile costs. I believe that modifying the transit system would solve people’s problems in Hattiesburg. The ending result that I hope to achieve is that the city of Hattiesburg will recognize the problems within their transit system, and look for ways to update it.

Thursday, October 28, 2010

Website Analysis

I have been asked to do an evaluation on a website to find its strengths and weaknesses. I chose to use your website for Brownstone’s Restaurant and Bar, http://www.brownstones.com. I would like to start off by saying that I chose this site because I have never been there, so I felt that I could have an unbiased opinion. Also, it would allow me to view this site as a customer who was trying to learn more about the restaurant itself to decide whether or not I would like to dine there.

I would like to first say how much I like the simplicity of navigating through this site. It offers just enough information on the home page and gives you links to everything else you need to know. The entire site flows this way. I really like the fact that even the menu is done in this style. It is broken down into several different categories and if you select to learn more it then give you a list of all of the menu items in that selected category along with their descriptions. I find that oftentimes restaurants choose to just list their entire menu in order on their site along with the descriptions. This leaves the website viewers to spend a large chunk of their time scrolling up and down the page while trying to find something that might entice them. I think that keeping everything separated into different categories that people can choose to select if they want to is a wonderful idea.

There are a few things that I think might make the menu section even better. One thing I noticed is that all of the menu pages are simply a white background with black text, I think that simply changing the color of the names of the menu items, and possibly placing some of your most popular or signature dishes in bold would make a huge difference. This would just help people to differentiate between the different items and give them some recommended dishes. I also think that there should be a few pictures on the different menu pages. I am not saying to put a photograph of every menu item, but to instead use some of your best sellers from the menu section and include pictures of those. I noticed that there is a lot of blank space on the bottoms of the different menu pages; this could easily be fixed by adding the pictures I discussed earlier.

Another suggestion that I world like to make is in regards to the home page. There is a description on the home page of the type of food that the restaurant serves, and mentions a few of there signature dishes. However, the slideshow goes so quickly that it took me three times to completely read it. If it was just slowed down by a few seconds then it would be much easier to read. A lot of people visiting the site for the first time might get upset or feel dumb because they could not read it all the way through the first time.

I think that this site is very well designed. It has all of the information that I think should be on a restaurant website. I really like all of the categories and sub-categories that are hyperlinked on the site. I do think that they should include more photos of their food and drinks. I also wish they would put their drink specials online. This a large selling point to a lot of people, especially in a college town. I did really like the fact that they listed all of their upcoming entertainment for the next month and a half. It always looks good to have a well maintained and up to date website. The few things that I suggested changing on the site were just to make it look a little more appealing to the average person who has never been to the restaurant before. I hope that I might have suggested at least one thing that you might consider.

Monday, October 18, 2010

Collaborative Writing Project Progress Report

The project my group is working on is to help a small business called T-Bones Records and Café. T-Bones Records and Café is a business located down town on Hardy St that provides people with music, movies, entertainment and a place to hang out and get a coffee and bite to eat. My group plans to provide the owner Harry Crumpler with a flyer. The flyer we are going to make will help advertise T-Bones Records and Café’s Web site and café. The one thing Mr. Crumpler said he needs held with for his business is advertisement for his Web site and café. The Web site and café are very new and Mr. Crumpler felt as if it might need some advertisement.

So far the group project has gone great. We have been meeting every Monday to discuss what we need to get done each week and who will be doing it. Some of the things we have accomplished are the group proposal, the interview by the owner of T-Bones Records and café, and what the focus of the project will be done on. What I mean by the focus of the project is the flyer and how we will go about distributing it. We will be distributing the flyer by a preferred mailing list that will be provided by Mr. Crumpler. The work necessary to be done next for our group project would be coming up with how many and how much the flyers will cost to distribute in Hattiesburg. Other things to get done are how we will present or group project to the class.

All progress on the group project to this point has gone great with little set backs. The only problem we had was early in the project, when we were trying to come up with a small business to do the project on. The business we first tried was Main Street Books and we had a hard time trying to set up an interview with them. So after multiple times of trying to set up an interview and the owner saying she was too busy, we went with T-Bones Records and Café. I think since we decided on T-Bones Records and Café everything has gone much smoother and we are getting a lot done.

I believe as long as we keep meeting every Monday and try to get something done each week we will have a very good group project. The dynamics of everyone in the group has been going great and each person in the group has contributed to the project. I hope we keep up the good work and accomplish our goal, which of course is to get an A+ on the project and secondly to provide T-Bones Records and Café with successful publicity on their Web site and café.

Monday, October 4, 2010

Beginning My Job Search

1. Chili’s Grill and Bar- Restaurant Manager
• Minimum of 2 years of restaurant management experience (preferably in Full Service/Casual Dining)
• High energy, a fun loving personality, and leadership skills to inspire a team
• Must have the ability to create an unforgettable guest experience
Chili's Grill and Bar

2. Kitchen Manager- Restaurant Express Employment Service
• Must have a good track record as a kitchen manager
• Must be able to coordinate staff and resources in a high volume environment
• Must have strong communication skills
• Must have the ability to control food, labor, and waste costs
• Must have a positive, result oriented attitude
Kitchen Manager

3. The Saltgrass Steak House-Front Manager
• Must be able to ensure guest satisfaction
• Needs 2 plus years of successful managing in a medium to high volume full service restaurant
• Must be upbeat and energetic
• Must be versed in writing schedules and meeting or beating budgeted labor cost
The Saltgrass Steak House

4. Eldorado Hotel-Assistant Restaurant Manager
• Should have previous fine dining restaurant supervisory experience, excellent communication skills, and a positive attitude
• Fine dining experience is required
• Must have a 4 year’s bachelor’s degree
• Must be able to direct employees to ensure that every guest is 100% satisfied
Eldorado Hotel

I think I have the skills, training, and accomplishments required to fill any of the positions that I have been looking into. Since beginning my current job I have worked my way up from a bus boy, through every position in the kitchen, and am now a kitchen manager. I have a lot of knowledge about how to work every position in the kitchen and can train any new employee that comes into the kitchen on any station. The ability to properly train staff is a requirement for most of the jobs that I have been looking at. Also, as a kitchen manager I am required to help control labor and food cost. This knowledge will greatly help me whenever I apply for jobs in the near future. I have 14 years of restaurant experience in a medium to high volume Full Service restaurant, and have spent 6 of these years in a management position. This experience will be a big plus on any job resume. I have also developed my own ways to motivate the staff during my shifts. I stay positive and keep an upbeat attitude to keep them going throughout the shift. The ability to keep your employees motivated is another key skill for the jobs that I hope to apply for.

The job that I think I would be most qualified for is with Chili’s Grill and Bar. I have the experience in management that is necessary for the job. Also, the restaurant that I currently work for is a similar concept for it would be an easy transition for me. In my resume I would make sure to include my degree in Tourism Management. I feel that having this degree will look really good on my resume when attempting to get a job in restaurant management. Also, I would make sure to include my many years of experience working in a restaurant, as well as, the years that I have spent as a kitchen manager. I would also include the fact that my restaurant is a training store for new managers, and I have helped to train them throughout the years. I have also helped to re-train managers on new ways of doing things. I would include my skills in PowerPoint, and Excel. I am also bi-lingual in English and Spanish. I think that all of the experience and skills that I have would make my resume look very promising if I applied for this job.

Sunday, September 26, 2010

Improved Email

To: T. Leoni, Manager, Personnel Department,
From: Donald Pryzbo, Manager, Data Processing Department
Subject: Incorrect Payroll Checks


Dear Mr. Leoni,

I went over the computer files again and I am sure these errors came from your department.

I am simply writing you to see if we can come up some way to eliminate these errors from occurring any longer. I know we discussed that my computer operators would start comparing against the time sheets but I believe we can fix this mistake before it enters my department.

I appreciate your time on this matter and hopefully we will have it resolved soon.

Thank You,
Donald Pryzblo, Manager, Data Processing Department


I changed a lot of things in the email. First off, I corrected the subject line by only capitalizing the first letter of each word because it was incorrectly laid out. Then I added the heading Dear Mr. Leoni, once I established to whom I was writing too. I fixed the body of the email. The email was written for the writer and not for the reader. What I mean is the writer wrote it in way in which the reader is simply going to delete the email. When you are writing a business email you do not want to make the reader mad. You want him or her to be persuaded towards what you are writing. Coming out and attacking the reader will not resolve anything. Attacking the reader and being a lunatic is just going to up badly. So I corrected the body of the email to make the reader sound perceptional. When writing makes sure that it is not something you will regret sending. After I corrected the body of the email, I made him sound more like a business man. Then I closed the email by saying “I appreciate your time on this matter and hopefully we will have it resolved soon”. I ended it like this to let the reader know that I was only wanting to help and resolve the problem. By closing it how I did, I believe the email would have a stronger impact. Lastly, I ended the email with a kind sentiment and the name the writer.

Monday, September 13, 2010

Tourism and Hospitalty Management

While I was searching for schools that offer Tourism and Hospitality Management in the Southeast, I noticed one thing: there are very few schools in the southeast that offer a bachelors degree in Tourism and Hospitality management. I found The University of Southern Mississippi (http://www.usm.edu/undergraduate/tourism-casino-resort-management-bsba) and Florida International University (http://hospitality.fiu.edu/) to be the best schools in the southeast. The school I chose to do this project on is USM.
Florida International University seemed like it would be a great school to attend, as it is accredited and is one of the highest rated schools in America, also offering impressive ideas on how its hospitality and tourism management department is ran. While FIU offers these things, USM has a lot more to offer its students. FIU tuition for in state was $2,551 a semester and out of state tuition was $8,750. The prices for USM are not that much cheaper ($2,726 and out of state is $6,704), but the out of state tuition a Mississippi resident would have to pay to attend FIU is a much larger sum to pay.
If you are a resident of MS, USM would be the better choice, given the amount of out of state tuition one would pay to attend FIU. USM for a MS resident would be around $6000 cheaper than going out of state to FIU. FIU’s main focus is on the tourism/management of cruise ships and hotels, whereas USM focuses more on casinos and hotel management.
USM is a great school to attend if your main interest is on casino management, because there are plentiful casinos on the Gulf Coast and USM has a campus in Gulfport. I believe that an internship is tourism management would be easier, since there are many hotel/casinos in the Gulf Coast area.
1. What are you writing? I am writing persuasive argument to interest people in tourism/management.
2. What prompts you to write? It was assigned to me in class.
3. What outcome do you desire? For students to become interested in Tourism
4. What outcome does your reader desire? To decide whether or/not to join USM

1. Who is your primary reader? People that may have worked with casino and want bachelors for upward mobility, or some people interested in the field may know very little.
2. What is your reader’s relationship to you? They may or may not be interested in the subject of tourism.
3. What are your reader’s job title and responsibilities? Students interested in Tourism.
4. Who else might read your communication? Anyone in the southeast interested in Tourism.
5. How familiar is your reader with your subject? May have worked in casinos and wanted a bachelor’s degree for upward mobility or may know nothing.
6. How familiar is your reader with your specialty? May or may not be knowledge in the subject of Tourism.
7. Does your reader have any communication preferences you should take
into account? I would make my brochure flashy, to represent the fun and excitement of a tourism career.
8. Should you take into account any other things about your reader when
writing? I would highlight key points in the brochure to keep them entertained.
1. What are the key questions your reader will ask while reading? Is it entertaining? Does it catch my eye? Is tourism something that will be a fun career?
2. How will your reader search for the answer? Information could be found on the website or the brochure.
3. How will your reader use the information you provide? The purpose would be to compare university tourism/management programs.
1. What is your reader’s attitude toward your subject? I would like them to be persuaded to choose tourism as their major.
2. What is your reader’s attitude toward you? I’d like for my readers to think that tourism is a great major and career.
1. Who, besides your readers, are stakeholders in your communication? Perspective students
2. How will they be affected by it? My brochure may influence readers to choose USM for tourism.
1. What expectations, regulations, or other factors limit the way you can
write? I will provide only information in my brochure to attract students to Tourism at USM.

Sunday, August 29, 2010

Rhetorical Analysis of "New Orleans Tourism Stronger Than Before"

I found this article online on CNBC website named, "New Orleans Tourism Stronger Than Before",by Steven Perry the President and CEO in New Orleans of the Metropolitan Convention and Visitors Bureau,( http://www.cnbc.com/id/38883168 ) which is based strongly on my major of Tourism. The article is about how much stronger tourism has gotten in New Orleans since Hurricane Katrina. The author has proved a boost in tourism by providing statistical data for post Katrina experiences. New Orleans visitor experience has improved by fixing up the Superdome, Metropolitan Convention Center, hotels and adding hundreds of new restaurants. Events such as festivals, convention meetings and special events have been on the rise. The number of people whom have traveled to New Orleans from 2006 to 2009 has doubled. One recent concern is that New Orleans has had to deal the gulf oil spill, but like Hurricane Katrina, the city knows how to deal with these kinds of threats to their city and tourism.
The context of the issues the writer seems to be is as a New Orleans native no matter what hurricane and/or disaster comes to the city it will prevail in rebuilding and bringing in tourism. What I know about this topic is that I lived through Hurricane Katrina and lived close to New Orleans. I believe the author chose to write this piece on August 27,2010 to remind people of the 5Th year anniversary of Hurricane Katrina and what great strives New Orleans has made since then. If there would be anything at stake for New Orleans it would be to fail to keep growing and bringing in tourism.
Steven Perry is more than knowledge in the Tourism department taking he is the CEO of the New Orleans Metropolitan Convention and Visitors Bureau. "Perry is also Chairman of the Board of Destination Marketing Association International, Executive Committee Member of the US Travel Association and Member of the United States Travel and Tourism Advisory Board which advises the US Secretary of Commerce."(Perry 2010)
The publication of this article is on the CNBC website, which tells me that it is geared toward an audience interested in the national news. The author is reputable because of his job title as the CEO of the New Orleans Metropolitan Convention and Visitors Bureau, because he has this information at his disposal. The author does not posit a political slant, just makes a statement that New Orleans is a city that will flourish, even in the wake of disaster.
I believe that the call to write is the recent oil spill in the Gulf of Mexico. New Orleans is suffering from the oil spill, which is the second devastating disaster that has hit Louisiana within a few years. The oil spill probably surfaced many feelings of despair from five years prior, with Hurricane Katrina, which prompted the author to write an article proving that New Orleans will rebuild no matter how large of a disaster the city will have to face.
The author's intended purpose is to prove to the public that New Orleans will always remain a city that people will forever be interested in visiting. New Orleans is a city like no other in the world and will always draw tourism. The author provides statistical economic data on how tourism has flourished since Hurricane Katrina, proving that his intended purpose is to prove that no matter what the disaster, New Orleans will remain strong.
The intended audience is not targeted toward one group of people. I believe that the article is intended for anyone who is interested in the economy of New Orleans and how it has bounced back from previous and current disasters. The assumption of the author is that people think Katrina and the Gulf Oil Spill have affected the amount of tourism brought to New Orleans, and the author is proving them wrong with statistics showing that tourism has in fact boosted since even before Hurricane Katrina. The author is from New Orleans and has an obvious affection for this great city. The author wants the world to know that New Orleans may have faced some setbacks, but proves with his statistics on the improvement in tourism since Katrina, that even the oil spill will not discourage visitors.
The author uses language in an informative tool. The author does not use any particular slang nor does he write with a scholarly vocabulary. The author's tone is one of an informative nature. He just wishes to portray New Orleans as a thriving city and wants to use data to prove it. The author uses vocabulary that the general public will understand. He wants to inform the public, not to use a large vocabulary that may deter some people from the article. The author is simply writing this article to inform the public of what they may not know. The author uses general language that he assumes most people can understand, intending on having readers from many backgrounds.